Onsite and Remote Support
Transit Tech provides onsite and remote computer and technical support to small to medium sized businesses. Because we are a local team of highly skilled technicians, we are able to respond to your needs with a very low degree of downtime.
What to Consider When Choosing a Technology Partner
When choosing a company to handle your support needs consider their “onboarding” process. Onboarding, in plain language, is the steps that a company takes to understand you and the needs of your business. Many companies will simply take your money and then visit you once or twice a month – if at all. They may also charge high after-hours support rates when addressing problems that could have been taken care of with a routine maintenance schedule.
At Transit Tech, this is not how we operate and, as our client, you will be confident knowing that your business needs are fully understood by our technicians.
We offer an ongoing level of onsite and on call (remote support) during normal business hours as well as an emergency hot line in the event that a server has crashed and it is mission critical to get it up and running quickly.
At Transit Tech, we provide onsite and remote computer and IT support services to small to medium sized businesses. Contact us today to start the conversation.