Remote Support Services in Real-Time
Transit Tech provides remote support services to homes nationwide. This means that our technicians don’t need to make a house call because we can connect to your home computer remotely to assess the situation and determine a solution.
How Do Remote Services Work?
We have partnered with Log Me In to make things quick and simple. You merely need to download one small program and our technician will walk you through the rest. In minutes you are connected and your issues are being resolved.
Benefits of Remote Support
The most critical part of any support call is the ability to have someone available quickly. You no longer have to wait for a technician to arrive at your house, or schedule an appointment time. Remote access allows us to connect with your computer fast. This means that we can help resolve your computer issue for a much lower cost, and you don’t have to straighten up your house or even change out of your pajamas!
Examples of Remote Service Needs:
- Your software is not working correctly
- You need a new printer installed
- You want to add a network device
If you need Transit Tech’s remote tech support for your home computer, please visit our Residential Tech Support page to begin the process.
You can also click “Chat Now ” to begin a chat session with one of our technician’s.